Cookie Policy

Cookies Policy

We use cookies and similar technologies on this website and in some communications with you. This is our Cookies Policy.


Information about our use of cookies

A cookie is a small file of letters and numbers that we store on your browser or on your computer if you agree. The word ‘cookie’ is often used (and we use it) as a general term to describe a number of technologies, all of which have a similar purpose. Cookies contain information that is transferred to your computer’s memory. When you return to websites – or visit websites that use the same cookies – they recognise these cookies.

Our website uses cookies different jobs, including to distinguish you from other users of our website, and to help us to provide you with a good experience when you browse our website. We also use cookies to evaluate the effectiveness of our site and our communication with you, and to improve our site and our product.

By continuing to browse the site, you are agreeing to our use of cookies.

The types of cookie that we use can be put into 3 categories:

1. Strictly necessary cookies

These cookies are essential, as they ensure your security and privacy when you use our secure sites, as well as enabling you to move around a website and use its features. Without these cookies, services you’ve asked for (such as access to secure areas) can’t be provided.


2. Performance and functionality cookies

These cookies make our website work, or improve how our website works and performs. Without these cookies we can’t learn how our website is performing and make relevant improvements that could better your browsing experience.


3. Analytics and Targeting cookies

These cookies and similar technologies gather information about your browsing habits. They record your visit to our website, how you arrived at the site, the pages you have visited and the links you have followed. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website and communications works, for example, by ensuring that users are finding what they are looking for easily, and to improve our products and services. We will use this information to inform our website, product and marketing decisions. We may also share this information with third parties for this purpose.


Cookies in emails

In addition to the cookies we use on this website, we may also use cookies and similar technologies in some emails or other communications with you. These ‘cookies’ help us to understand whether you have opened the email or communication and how you have interacted with it (such as how long you spent reading it), including information about the software or browser that you used, and we use these to help improve how we communicate with you and others.

Certain of our emails may include links, and we may set a unique tag to each. If you click on these links, we will log this, and this will help us understand who has clicked on which links. We use this information to tailor future messages, and to improve our communications to you and others.


You can turn off cookies if you like

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. You may also be able to utilise third party plugins or extensions to block or restrict certain cookies. However, if you use your browser settings or an application to block all cookies (including essential cookies) you may not be able to access all or parts of our site, and it may impair your experience.

For cookies or similar technologies used in emails, if you do not wish to accept these simply close the email before downloading it and do not click on any links. In some cases depending on your email or browser settings cookies may be automatically downloaded. Please refer to your email browser or device instructions for more information about this.